Customer Reviews

I still did not receive the order

Review collected from desenio.ca

The quality of the frame was cheap. The flimsy plexiglass was so cheap that you can’t touch it without it bending and coming away from glass. The print was lovely. I paid $25 to “have it framed” which after I received it, was a joke. When I called and asked politely for a refund I was told the “framing service”  was  not refundable and I was charged an additional $6 to return it. This must happen a lot because the customer service agent (who was polite)  kept trying to lower the price to get me to keep it. It was of such poor quality that I sent it back and took the loss rather than keep it. I am a designer and will not recommend this company. 

Review collected from desenio.com

Wanted to love this. While the prints I choose are pretty, one came bent (at least it was near the side). For the price of everything (‘on sale’ four prints and frames for about 350) particularly the frames I was surprised by the chipped parts on the wood ones and slivers I got in my fingers from gently handling them. Also some of the metal wedge pieces that hold the print were bent and therefore couldn’t do their job. And finally they come with plastic instead of glass that is supposed to cover the prints, IMO they look so bad that I didn’t use the plastic. So sadly would not recommend. 

Review collected from desenio.com

Love our print and frame! It arrived so quickly and so easy to order on DESENIO website: def recommending to friends/family and will be coming back to order more prints! Great value for the item purchased!

Review collected from desenio.com

You always come up with art that I find interesting and easy to incorporate in my home.

Review collected from desenio.com

My frame arrived very well wrapped and it was beautiful! Thank you Desenio!

Review collected from desenio.ca

Perfect! I like the texture of the paper!

Review collected from desenio.ca

Ce cadre donne une fière allure à mon mur !

Review collected from desenio.ca

Very smooth process from beginning to delivery.

Review collected from desenio.com

Exactement l’effet souhaité 

Review collected from desenio.ca

Love your products and your company.  Everything about the company makes shopping a pleasant experience; quality product along with seamless shopping and expert delivery.

Review collected from desenio.ca

Only 1 of 2 items were shipped. When I called customer service I was told other item was out of stock. Then my purchase should have noted that and I could have shopped elsewhere. Very displeased. and customer service stated no one else could help me. Never shop here!!!.

Review collected from desenio.com

The quality of the prints are not great considering the price- not as advertised 

Review collected from desenio.ca

Love the print, simply perfect.

Review collected from desenio.ca

Best selection by far.  Great quality prints, canvas and frames.  Speedy delivery.  Highly recommend!

Review collected from desenio.com

One of my items shipped so quickly, I started to worry it was a scam. Customer service was prompt and helpful assuaging my concern. The products arrived well packaged and look great for the money. 

Review collected from desenio.com

love my DOGUE vintage doggo !

Review collected from desenio.com

Love the quality. Cant wait to put on wall!!!

Review collected from desenio.com

Good 

Review collected from desenio.com

Ordering was easy and my print arrived quickly and looks great.  Definitely would order again. 

Review collected from desenio.com

Excellent email help when I needed to return the items without the original packaging 

Review collected from desenio.ca

Overall, good experience!

Review collected from desenio.ca

Perfect experience

Review collected from desenio.ca

Framed print looks great.  Shipping very fast.

Review collected from desenio.com

My first time shopping with Desenio. I am very happy with the artwork I ordered. Easy to place an order, it arrived in under a week. Easy tracking. I didn’t need customer service so I can’t add anything for that but overall, excellent product and service. I’ll definitely be placing more orders. Highly recommend. 

Review collected from desenio.ca

Beautiful print top quality!

Review collected from desenio.com

easy and fast delivery

Review collected from desenio.com

Ordered a print & a canvas 

Review collected from desenio.com

Will be coming back!!!

Review collected from desenio.com

The quality is horrible. The frames are flimsy, Target quality. The print is wrinkled as opposed to smooth. There is even a red string in my framed print. Also, don’t be fooled - the art that looks like it’s matted, just simply has a cheap white printed border around it. Super bummed by the company and the fact that I spent so much money when I could have printed myself from Etsy and framed at Target for much less money and higher quality. 

Review collected from desenio.com

Everything was great! 

Review collected from desenio.ca

I am still waiting for delivery after 3 weeks.  Finally got a tracking number and package has a label on 12/26. I have not gotten any notification that it has been shipped.  Should not take another week to have it picked up. 

Review collected from desenio.com

Excellent customer service and even better picture received! Thank you! 

Review collected from desenio.com

Ordered several small prints for gifts this year.  Had some glitches with ordering online, but eventually everything went through and the prints arrived timely and in great shape!

Review collected from desenio.com

New favorite website. Will order all canvas / prints from here. Absolutely love all the options.

Review collected from desenio.com

They send me the wrong print 

Review collected from desenio.com